The owner, Mark, came promptly to my house at the time of the initial appointment. He was personable, professional and had samples and photos on his iPad which made it very helpful. His price was reasonable. He measured and within 10 days they were ready to do the installation. The installation had to be aborted due to an error in the size of the door so another week passed and I now am enjoying a beautiful shower door and mirror. The company agreed to adjust my cost for the inconvenience. The installers were also prompt and efficient. I would recommend this company.